Legal

Trademark

The District® is a Registered Canadian Federal Trade-mark.

Food Allergy Disclaimer

The District Restaurant Group has a strong commitment to ensure we create a safe and enjoyable eating environment for all customers, however customers concerned with food allergies need to be aware of the risks involved when ordering from our kitchen.

Every effort is made to instruct our food production staff on the severity of food allergies, however as all food is prepared in the same areas, we cannot ensure that cross-contamination of surfaces with life-threatening allergic reaction causing items does not occur.

We will not assume any liability for adverse reactions to foods consumed, or items one may come in contact with while eating at our establishment, or catered events.

We do not accept special orders based on allergies.

Our commitment to your privacy

The District Restaurant Group is committed to maintaining the security, confidentiality and privacy of your personal information.
This is our Privacy Policy.
It documents our on-going commitment to you and has been developed in compliance with the British Columbia Personal Information Protection Act (“PIPA”).

Scope of policy

This Policy applies to our collection, use and disclosure of your personal information in connection with our website and services.  This Policy does not impose any limits on our collection, use or disclosure of the following information:

  • business contact information; and
  • certain publicly available information.

Purposes

When collecting personal information, we will state the purpose of collection and will provide, on request, contact information for the person who can answer questions about the collection.

We collect, use and disclose your personal information for the following purposes:

  • to respond to or follow-up regarding any comments you submit to us
  • to authenticate your identity and process your payment through our third party payment processors
  • to protect us, you and others from fraud and error and to safeguard our business interests
  • to prepare and execute a party, or an off-site catering function for you or your company
  • to comply with legal and regulatory requirements

The above collections, uses and disclosures are a reasonably necessary part of your relationship with us.  We might also collect, use and disclose your personal information for the following purposes:

  • to personalize your experience with us through our website and through our customer service representatives
  • to allow us and third parties to offer additional or alternate products and services to you.
  • to evaluate and improve our products and services
  • to invite you to participate in surveys, contests or special events

You may instruct us to refrain from using or sharing your personal information in any or all of the four ways described above at any time by providing written

Website Privacy

The District Restaurant Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Eatatdistrict web site and governs data collection and usage. By using the TEatatdistrict web site, you consent to the data practices described in this statement.

Collection of your Personal Information

The District Restaurant Group collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The District Restaurant Group may also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Eatatdistrict web site. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The District Restaurant Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Eatatdistrict web site.

Consent

We will obtain your consent to collect, use or disclose personal information except where we are authorized or required by law to do so without consent.  For example, we may collect, use or disclose personal information without your knowledge or consent where:

  • the information is publicly available, as defined by statute or regulation;
  • we are obtaining legal advice; or
  • we reasonably expect that obtaining consent would compromise an investigation or proceeding.

Other exceptions may apply.

Your consent can be express, implied or given through an authorized representative such as a lawyer, agent or broker.

Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify we that you do not wish your personal information collected/used/disclosed for various purposes after you have received notice of those purposes) or otherwise.

You may withdraw consent at any time, subject to legal, contractual and other restrictions, provided that you give reasonable notice of withdrawal of consent to us.  On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include the inability of us to provide certain services for which that information is necessary.

Limits on collection of personal information

We will not collect personal information indiscriminately but will limit collection of personal information to that which is reasonable and necessary.  We will also collect personal information as authorized by law.

Limits for using, disclosing and retaining personal information

Your personal information will only be used or disclosed for the purposes set out above and as authorized by law.

We will keep personal information used to make a decision affecting you for at least one year after using it to make the decision, except to the extent that you delete or remove that information yourself.  If you choose to end your membership with us, it is your responsibility to delete your information if you do not want us to retain it for this one-year period.

We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for a legal or business purpose.

We will take due care when destroying personal information so as to prevent unauthorized access to the information.

Use of your Personal Information

The District Restaurant Group collects and uses your personal information to operate the Eatatdistrict web site and deliver the services you have requested.

The District Restaurant Group also uses your personally identifiable information to inform you of other products or services available from The District Restaurant Group and its affiliates. The District Restaurant Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The District Restaurant Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, The District Restaurant Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The District Restaurant Group, and they are required to maintain the confidentiality of your information.

The District Restaurant Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The District Restaurant Group keeps track of the Web sites and pages our customers visit within the Eatatdistrict web site, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within the Eatatdistrict web site to customers whose behavior indicates that they are interested in a particular subject area.

The Eatatdistrict web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The District Restaurant Group or the site; (b) protect and defend the rights or property of The District Restaurant Group; and, (c) act under exigent circumstances to protect the personal safety of users of The District Restaurant Group, or the public.

Use of Cookies

The Eatatdistrict web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Eatatdistrict web site pages, or register with The Eatatdistrict web site or services, a cookie helps the eatatdistrict web site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same the eatatdistrict web site, the information you previously provided can be retrieved, so you can easily use the  features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or Web sites you visit.

Security of your Personal Information

The Eatatdistrict web site secures your personal information from unauthorized access, use or disclosure. The Eatatdistrict web site secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

The District Restaurant Group will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.